Just got a new Thelio Spark. When I pulled it out of the box I heard something moving around. I opened the case to see if I could isolate it. There's a metal enclosed compartment inside the case, and something is sliding around in there. I think I can see heat sinks and the word "Antec." I'd have to get into that compartment to describe it further.

I've pinged support and I'm hoping it's a self repair. It must be the fan? How do those things attach inside that compartment?