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An angry admin shares the CrowdStrike outage experience (www.theregister.com)
submitted 8 months ago by lemmee_in@lemm.ee to c/technology@lemmy.world
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IT administrators are struggling to deal with the ongoing fallout from the faulty CrowdStrike update. One spoke to The Register to share what it is like at the coalface.

Speaking on condition of anonymity, the administrator, who is responsible for a fleet of devices, many of which are used within warehouses, told us: "It is very disturbing that a single AV update can take down more machines than a global denial of service attack. I know some businesses that have hundreds of machines down. For me, it was about 25 percent of our PCs and 10 percent of servers."

He isn't alone. An administrator on Reddit said 40 percent of servers were affected, along with 70 percent of client computers stuck in a bootloop, or approximately 1,000 endpoints.

Sadly, for our administrator, things are less than ideal.

Another Redditor posted: "They sent us a patch but it required we boot into safe mode.

"We can't boot into safe mode because our BitLocker keys are stored inside of a service that we can't login to because our AD is down.

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[-] Cossty@lemmy.world 79 points 8 months ago

I didnt know so many servers still run windows.

[-] CaptPretentious@lemmy.world 43 points 8 months ago

I'm the corporate world, very much Windows gets used. I know Lemmy likes a circle jerk around Linux. But in the corporate world you find various OS's for both desktop and servers. I had to support several different OS's and developed only for two. They all suck in different ways there are no clear winners.

[-] Dark_Arc@social.packetloss.gg 13 points 8 months ago* (last edited 8 months ago)

It's not just a circle jerk in this case. Windows is dominant for desktop usage but Linux has like 90% of the server market and is used for basically all new server projects.

Paying for Windows licensing when it doesn't benefit you, it's silly, and that's been realized for years.

[-] EnderMB@lemmy.world 5 points 8 months ago

Web servers, sure, but even companies that manage infrastructure like Google and Amazon have a LOT of Windows servers kicking around for shit like AD, Outlook, Federation, Office/Teams, etc.

[-] Alborlin@lemmy.world 5 points 8 months ago

Thank för addressing Lemmy circlejerk för Linux . They really take it far

[-] Hotzilla@sopuli.xyz 31 points 8 months ago

Issue is not just on servers, but endpoints also. Servers are something that you can relatively easily fix, because they are either virtualized or physically in same location.

But endpoints you might have thousand physical locations, and IT need to visit all of them (POS, info/commercial displays, IoT sensors etc.).

[-] Miaou@jlai.lu 4 points 8 months ago

Parent comment applies even more so to such endpoints imo

[-] Knock_Knock_Lemmy_In@lemmy.world 3 points 8 months ago

Do IoT sensors really run windows? If not, how are they affected?

[-] stoly@lemmy.world 16 points 8 months ago

I can’t imagine how much work it would be to migrate all your services onto Linux. The problem was people adopting windows in the first place.

[-] terminhell@lemmy.dbzer0.com 15 points 8 months ago

On prem AD. At least for my MSP's clients. Have been pushing hard last few years to migrate to azure.

[-] kent_eh@lemmy.ca 14 points 8 months ago

My former employer had a bunch of windows servers providing remote desktops for us to access some proprietary (and often legacy) mission critical software.

Part of the security policy was that any machines in the possession of end users were assumed to be untrustworthy, so they kept the applications locked down on the servers.

[-] TonyOstrich@lemmy.world 4 points 8 months ago

I kinda wish my employer would do something like this for our current applications. Right before I started working there they switched from giving engineers desktops to laptops (work station laptops but still). There are some advantages to having a laptop like being able to work from home or use it in a meeting, but I would much prefer the extra power from a desktop. In mind the best of both worlds would be to have a relatively cheap laptop that basically acts as a thin client so that I can RDP into a dedicated server or workstation for my engineering applications. But what do I know ¯_(ツ)_/¯

[-] kent_eh@lemmy.ca 1 points 8 months ago

It was a pain in the ass more often than not. If the application server was having trouble the entire department was at a standstill.

And getting config files, licence files, log files and the like in and out of the system was a long convoluted process.

We often joked that we were so secure that our hands were tied.

[-] bruhduh@lemmy.world 2 points 8 months ago

Proxmox with windows containers is used widely

this post was submitted on 19 Jul 2024
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