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this post was submitted on 12 Jul 2023
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If it's a software issue just tell them to install gnu/linux. That might make their issues worse but at least you converted someone to the ~~cult~~ religion!
I've done that to my sister. At least now I know what the problem might be. I have no idea how Windows works anymore. Haven't touched that wretched thing in the last decade or so.
Always a good idea to base decisions on 10 year old information.
If your ability to help is 10 years old as well it might indeed be a good idea to recommend something you know more about. I'm in the same boat, I lost almost all memory of Windows troubleshooting over the last years. It's not been a decade, but Windows 8 was the last version I touched.
I DIDN'T wanna base any information/help on 10 year old knowledge. That's why I asked her to switch, so that I can actually help her out using up to date knowledge.