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McDonald’s will stop testing AI to take drive-thru orders, for now
(www.theverge.com)
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this post was submitted on 17 Jun 2024
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Technology
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I actually went to a mcdonalds that did this. It was overall way more slow and annoying. I would be willing to make that concession if knew that it was something to worked towards a better future for humans, but all its means is that someone is getting fired under capitalism. Also it failed to understand if I wanted sauce and just referred me to someone actually working.
I've heard a few instances in which "AI" is just a bunch people responding to a voice to text feed in the Philippines.
So much of this isn't really technology. It's just a new kind of service sector outsourcing.
Amazons Mechanical turk in a nutshell
I think McDs always planned to roll out remote customer service to really maximize capitalism. And wrapping it under AI because that's a trendy buzzword!
This reminds me of a post I saw once were someone said AI stood for Actually Indian