I worked for Apple in the UK and retail workers there were paid more than any other retailer. We got stock every year, massive discounts, free services, private healthcare and more.

I worked the Genius Bar and we got paid even more and as a Technical Specialist it was essentially just customer service with some diagnostics.

I loved my three years there, it was hard work, but the days went incredibly fast if you could be a fake extrovert and loved talking to customers and going from one to the next.

I may be biased as working there changed my life so much. Through the healthcare I got diagnosed with ADHD and subsequently made some incredible changes to my life and now I have my dream job as a software developer due to their encouragement to improve yourself. It helped to be surrounded by people that were very talented outside of work, like artists, photographers, musicians, etc. at first I felt out of my depth as I felt like an imposter, I’d had 50+ jobs before there and I was a lower class in terms of education and where I came from.

One thing I will say is that a lot of staff who had only ever worked there were a bit spoilt and complained about things I never would as compared to every job I had before it was like heaven. They actually trusted us, gave us autonomy and really cared.

I had a breakdown after quitting Xanax and the level of support I received was second to none.

I was also blessed as the GB manager was a really good dude and he would go to bat for us all at any point and didn’t take shit.

One time a customer clicked his fingers at the manager and he was like who you clicking at I ain’t a dog lol.

They would back you up too, if I was saying no to a customer. Like no the iPad screen didnt just break on it own and they escalated they would 99% of the time back you up. Where call centres would be like these are the rules but every time someone complained they be like yeah bro we will bend the rules for you.