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[-] taladar@sh.itjust.works 3 points 3 months ago

It solves virtually none of them, it is pretty good at destroying all the evidence needed to actually fix the problem for good though.

[-] Sabata11792@kbin.social 14 points 3 months ago* (last edited 3 months ago)

I don't have 40 hours to dedicate to a single error message that pops up only on Tuesdays during a full moon and Jeff just needs to print his stupid report.

[-] qprimed@lemmy.ml 3 points 3 months ago
[-] antlion@lemmy.dbzer0.com 6 points 3 months ago

I hate when a restart fixes it. It means it will never be fixed.

[-] qprimed@lemmy.ml 5 points 3 months ago* (last edited 3 months ago)

we are not talking about backend systems here.

we are talking about user devices in the wild, likely in an unknown state, with highly variable usage patterns by the user. someone with experience can usually determine how deeply to poke based on 30 seconds of questioning the user.

"reboot" is absolutely valid when the issue is trivial, non-recurring and the equipment is not sensitive. if a reboot destroys logs then the device was not important to you to begin with.

[-] fibojoly@sh.itjust.works 2 points 3 months ago

Are you a doctor? Coz living beings is the only case I can think of where this is true.

this post was submitted on 31 May 2024
90 points (100.0% liked)

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