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Asus just apologized for its outrageous repair costs and RMA process
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this post was submitted on 16 May 2024
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Huh. I had a Predator monitor that was diagnosed with mysterious "liquid damage" when it stopped working. Considering it's well up and above the desk, that would have taken some work.
I'm wondering if I should try again?
Just send it in, ask for evidence for denial then send your communications and theirs to your state department so ASUS can be fined and it goes on the record. Eventually they will be threatened with heavy fines and trade restrictions if they keep comitting fraud.
The problem is that you're charged for packaging, and the monitor is not exactly cheap.