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Asus just apologized for its outrageous repair costs and RMA process
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this post was submitted on 16 May 2024
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This article doesn't address fully enough that ASUS used the tiny blemishes as excuses to disqualify the repairs as being out of warranty.
Or that, with no explanation, they were used to classify the LCD as also being in need of replacement.
The explanation came when GN pressed them: fixing the blemishes meant switching out cases, and switching out cases meant switching LCDs. They actually put that 'explanation' in writing.