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submitted 7 months ago by The_Picard_Maneuver@lemmy.world to c/programmer_humor@programming.dev

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[-] Miaou@jlai.lu 34 points 7 months ago

My current company's IT team does not know what CAMM RAM is, does not recognise an nvme ssd inside a laptop, and still talk to us like we're idiots. I hope you guys here are better than them!

[-] lqdrchrd 16 points 7 months ago

The worst. Our IT is outsourced to some bottom-of-the-barrel garbage company, and they both have no idea what they are doing and work in a different timezone, so you have to wait a working day for responses like ‘did you try turning it off and on again?’. Everyone just emails the head of IT with their issues, which defeats the whole point of the system.

[-] Ephera@lemmy.ml 11 points 7 months ago

Same. At some point, I learned that the bottom-of-the-barrel garbage company, that does our IT support, is apparently one of the most successful IT support companies on the planet.

I guess, the way to get there, is to not actually provide IT support. You just have to get paid for it.

[-] lightnsfw@reddthat.com 3 points 7 months ago

Yea, hire a bunch of underpaid undertrained peons to take support calls from the rest of your underpaid untrained peons. If an exec has a problem they get to bypass the helpdesk and go straight to someone that knows what they're doing so they never see how bad things are. $$$