Apology not needed.

I agree with you. The ozone layer is a great example of this being successful. And there are other examples of this kind of issue elsewhere. Like the we have to push for user repair rights or against planned obsolescence (which one could argue this is planned obsolescence, in thinking about it).

A small number of informed users won't disincentiveize companies from abusing the masses. Because most companies are garbage so of course they will if they can. And regulations are the solution. I'm not suggesting we ignore that. But those of us who are informed can still incentiveize those companies that do treat their customers well in the interim.

I concede to the point though. I said, in effect, that supporting businesses that treat us well will help. But I suppose it's more accurate to say that will, at best, stop things from getting worse.