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Stop Killing Games — An initiative to stop publishers & developers killing games
(www.stopkillinggames.com)
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this post was submitted on 03 Apr 2024
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Technology
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So Ubisoft has just pulled the server plug on The Crew rendering the game useless for everyone who bought a copy? Obviously a ploy to get people onto the new entries but the only issue is that since it’s not an offline game, they have rendered a good inaccessible. This was probably in the TOS, but even so I think one could argue that is a terrible position to put a customer in who may have spent more money on DLC and likely spent a lot of time on progressing in the game.
Arguably, if Ubisoft is going to make profit off DLC, they should be forced to at the bare minimum either refund a fair amount of the purchase back to the users or allow the DLC to be used in a later release, along with giving pre-existing players a discount towards the newer entry. That’s how you treat your customers right.
Nah fuck that, that's not a deterrent and businesses will just see that as the cost of doing business. They should be forced to refund everyone for the entire game no questions asked. There was no disclaimer when purchasing this game that says "we may completely disable this game and render it useless, even single player, on short notice at any time." What are you supposed to do, buy the game, then read the terms of service and maybe interpret it as them having the ability to do that and then return the game? Absolute BS.
I don't think any reasonable consumer would purchase a game if they knew it could be made completely unplayable in the next 3 months. Which is exactly what happened here. It was still on sale in December and was shut down in March...
This puts undue hardship on the consumer to make sure they're not getting ripped off and there's not even a clear way to be able to do that. This is the exact situation regulations are for.