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Air Canada Has to Honor a Refund Policy Its Chatbot Made Up
(www.wired.com)
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this post was submitted on 18 Feb 2024
179 points (100.0% liked)
Technology
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Just no.
If you can't guarantee it's accurate then don't offer it.
I as a customer don't want to have to deal with lying chatbots and then having to figure out whether it's true or not.