Eliza. If you are a software engineer working on product there's no game that will come as close as being relatable than this. It's just perfect. Is very short and there's barely any interactivity. The "scifi" layer than runs the main plot is good, as it's extremely believable and well done, but its nothing groundbreaking that has been talked about in other places. But the characters, good lord, the way they speak and experiences they tell... I swear that I have met carbon copies of some of them. Probably the best description of burnout and long days I have ever seen. If you don't work with software this is just a short, flawed VN. But if you do, I highly recommend it.

Disco Elysium. IMHO the best writing in any game, and by a fucking mile (planescape was good as well but found DE much better). The phone call was ridiculously relatable and there were several other emotional moments that hit hard as well. The silliness was too much at first but it grew on me as it made the rest of the game much more palatable without becoming dark satire.

Mass Effect. Okay it isnt as well written as the other two above but still manages to pull emotional strings with the characters. Specially Thane and Mordin.