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this post was submitted on 28 Jan 2024
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No Stupid Questions
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No such thing. Ask away!
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I work in a public school. The older teachers are the ones that don't even look at the sender address. "Oh, this email that sort of looks like its from an employee says to blindly open this file that I would realize is clearly fake if I took more than two seconds to look at it? I'm on it!"
Our union negotiator didn't understand different sheets in Excel files. Had a document he wanted to share out on sheet one. For some reason on sheet two he had every union employee's name, birth date, social security number, address, etc. in plain text. Emailed to the entire school district. I caught it immediately and made them aware. The frantic emails to my friend the IT guy were hilarious. "I NEED YOU TO GO INTO EVERYONE'S EMAIL AND DELETE THE MESSAGE I JUST SENT." Then when it was explained that you can't just take it back, another frantic district email "DO NOT OPEN MY PREVIOUS EMAIL. JUST DELETE." Again, not understanding that unless they empty their trash, its still recoverable for 30 days.
There's so much here, holy crap!
But I've totally noticed the spontaneous mindless clicking among people with low tech literacy. Like, every single time I try to help someone navigate an application or web site, they're fundamentally incapable of following step-by-step instructions and will randomly click on anything they see on screen. It's so weird and frustrating.
Dad: Hey son, next time you're over, can you have a look at our laptop. it's running slow for some reason.
Me: Yeh no problem. Have you installed any new programs recently?
Dad: No.
Me: Opens program files, sort by date modified... Shocked Pikachu face