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Haier response to my feedback after Louis' YT video. (infosec.pub)
submitted 10 months ago by dmtalon@infosec.pub to c/homeassistant@lemmy.world
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Just got this email from Haier (US) who seems to be distancing themselves from the EU division's decision to block Home Assistance.

Hello , (I changed this)

Thank you for reaching out with your concern.

The Haier brand in the U.S. is independent of Haier Europe and operates separately. hOn is the connected IOT platform for Haier Europe. In the U.S., consumers can use our open IOT platform, SmartHQ. SmartHQ does not prevent integrations with Home Assistant.

We appreciate you reaching out.

Kindest regards,

Digital Engagement Team Haier Appliances

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[-] azdle@news.idlestate.org 2 points 10 months ago

That doesn't mean the issue wasn't/won't be escalated. It might even mean it's more likely since someone bothered to make a response macro for it, they presumably got more than one or two emails about it. So it's probably more likely to make it on a "list of issues we saw this week/sprint/month/quarter".

this post was submitted on 19 Jan 2024
136 points (100.0% liked)

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Home Assistant is open source home automation that puts local control and privacy first. Powered by a worldwide community of tinkerers and DIY enthusiasts. Perfect to run on a Raspberry Pi or a local server. Available for free at home-assistant.io

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