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Adobe faces big fines from FTC over difficult subscription cancellation
(appleinsider.com)
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this post was submitted on 14 Dec 2023
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They're in thouble because they made it too complicated.
If they said no refunds, or made every option 50% refund, the FTC wouldn't be up in their grill.
It seems that they don't mind the fee it's the cancellation process that they take issue with. It has been a while since I last used Adobe products but I can't recall that it was so bad. But maybe it's still not legal.
They are probably entirely within their rights to offer no refunds but I suspect that would anger people even more.
50% refunds on the normal monthly wouldn't make sense, because the plan doesn't cancel until the end of the month anyways. So they would offer 50% refunds for essentially nothing.