26

I’m not blind but I browse with images disabled. This means I can no longer login to Protonmail because they push CAPTCHAs. I know some CAPTCHAs have an audio option but I just get a blank box from Protonmail’s CAPTCHA. So I was wondering how blind people deal with that, or if they are simply excluded from using #Protonmail.

you are viewing a single comment's thread
view the rest of the comments
[-] ObviouslyNotBanana@lemmy.world 9 points 9 months ago

They use captchas? I've never seen one!

[-] soloActivist@links.hackliberty.org 2 points 9 months ago

Ah, well then I would guess you’re not using Tor and perhaps Protonmail is discriminating against Tor users. I used to access protonmail’s clearnet site over Tor and got the CAPTCHAs. Then started using PM’s onion service (in fact I was told the onion service avoided CAPTCHAs) but in fact it still gets CAPTCHAs.

[-] ObviouslyNotBanana@lemmy.world 3 points 9 months ago

I'm indeed not using Tor. I have never seen a captcha.

[-] fastfinge@equestria.social 2 points 9 months ago

@ObviouslyNotBanana @main I saw one while signing up. So I didn’t even complete sign up. I don’t trust a company that uses inaccessible CAPTCHAs with my email.

[-] MostlyBlindGamer@rblind.com 1 points 9 months ago

Were you not able to skip it?

They announced their accessible captchas on Mastodon and I was skeptical, but it looks like it’s working OK.

[-] fastfinge@equestria.social 2 points 9 months ago

@MostlyBlindGamer I was not. They probably require do not track to be off or something.

[-] MostlyBlindGamer@rblind.com 1 points 9 months ago

Right, privacy or accessibility: pick one. It kind of suddenly worked for me. They do have a support form link in there.

this post was submitted on 09 Dec 2023
26 points (100.0% liked)

Blind Main

473 readers
1 users here now

The main community at rblind.com, for discussion of all things blindness.

You can find the rules for this community, and all other communities we run, here: https://ourblind.com/comunity-guidelines/ Lemmy specifics: By participating on the rblind.com Lemmy server, you are able to participate on other communities not run, controlled, or hosted by us. When doing so, you are expected to abide by all of the rules of those communities, in edition to also following the rules linked above. Should the rules of another community conflict with our rules, so long as you are participating from the rblind.com website, our rules take priority. Should we receive complaints from other instances or communities that you are repeatedly, knowingly, and maliciously breaking there rules, we may take moderator action against you, even if your posts comply with all of the rblind.com rules linked above.

founded 1 year ago
MODERATORS