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Visiting the US soon - do I really have to tip?
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Some people genuinely don't realize the delivery person doesn't get paid much. I didn't even know for the longest time that the "delivery fee" apparently does not go to the driver. That's an issue with DoorDash and similar apps' messaging to the users. My tips have gone up since I learned that the delivery fee is apparently not for the delivery person. It's not always malice on the customer's part though. Sometimes it's genuine misunderstanding.
Sounds like DD is a total no-go. I've read enough stories on Reddit to know what a shitty system it is, seemingly for everyone involved except the business owner.