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I asked them to delete my data, they said "Install our app" (lemmy.world)

submitted 1 year ago by mypasswordis1234@lemmy.world to c/privacy@lemmy.ml

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A few days ago I sent a GDPR request to some company to delete my personal data. They said to install their app and send a ticket from the app. The email was sent from the email address to which the account is registered. Is this even legal?

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[-] Trainguyrom@reddthat.com 3 points 1 year ago

I believe they have like a month to comply.

According to my training when I was handling my workplace's GDPR request email companies have 30 days to respond. Meaning they could simply have a bot respond to all incoming emails on day 29 and say "we're reviewing your request" and be in compliance for a while longer

this post was submitted on 23 Oct 2023

890 points (100.0% liked)

Privacy

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