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submitted 1 year ago* (last edited 1 year ago) by Steamymoomilk@sh.itjust.works to c/technology@lemmy.world

So my mother recently bought an ET-2800, By HP we had an HP printer before and we got a new one because the old one would not work with my sister's Windows 11 Laptop. So I had to set it up for my mother, the manual said you can use it without the app. But there was no way to physically do that. Anyway, I downloaded the app on my phone (android) and the app would not connect to the printer. So I used my mother's iPhone and it would connect. The setup process was stupid proof. And after I got it all full of ink, it was very painless. However, this is where the H in HP should stand for HELL. Because a few months go by and my sister and my mother need some papers printed. No problem. I thought to myself, so my sister tried to print it wirelessly. Couldn't find the printer, I said ok maybe it's a dumb driver, USB didn't work either. I asked my sister to send it to me, so I can print it on my w540 running rocky 9. Rocky picked up that I needed drivers and installed them. Wireless didn't work but wired showed up, I thought sweet I can just print the paper and get back to what I was doing. However, when I clicked print, the printer would grab the paper and run it though but not put ink on the paper. My mother asks me to forward the email to her to try to print it on her phone. I send it, and it prints, and the paper come out how it should with ink and the paper is finally printed.

After this experience with this printer, it makes me rather aggravated at this purchase, and no longer want to buy from HP. I have looked at Brother printers and there are no Proprietary ink cartage, and or laser printers. I purely wanted to talk about my experience with HP printers and would like to know what others have for a printer for recommendations, for when eventually HP kills support and makes it a paper weight, I've read many negative experiences with HP printer, specially from Lois Ross man and their anti consumer products.

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[-] WindowsEnjoyer@sh.itjust.works 39 points 1 year ago* (last edited 1 year ago)

HP doesn't stand for "Huge Pain". It stands for:

  • H - Fuck
  • P - You

That's the unofficial moto of the HP company - "Fuck you!".

Seriously, anyone who still buys HP products, they disrespect themselves.

[-] HurlingDurling@lemm.ee 3 points 1 year ago

HP used to make good printers... in the 90s

[-] vacuumflower@lemmy.sdf.org 3 points 1 year ago

HP laptops were nice ... somewhere in 2011.

And I have two HP mice and an HP keyboard (that one is PS/2, so not very relevant, I guess), which work fine.

[-] WindowsEnjoyer@sh.itjust.works 1 points 1 year ago

Yeah. HP products were used to be great. Still have some decade old printers at some place by HP and they simply work.

However, HP printer purchased ~5 years ago simply suck ass. And I will never get back hours that I've spent fixing it. Or attempting to fix it. Go to hell HP.. ☹️☹️☹️

[-] fossilesque@mander.xyz 2 points 1 year ago

Nah, I'd say that's the official motto.

this post was submitted on 22 Oct 2023
773 points (100.0% liked)

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