551
submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world

Some Walmart employees say customers are getting hostile at self-checkout โ€” and they blame anti-theft tech::When Walmart's anti-theft self-checkout tech alerts an employee of a missed scan, it can cause some uncomfortable situations.

you are viewing a single comment's thread
view the rest of the comments
[-] MrSqueezles@lemm.ee 8 points 1 year ago

Some machines use scales to measure the weight of items, scan one item, put it in the "bagging area" (scale), repeat. Many stores have disabled scales because they're buggy and don't catch thieves, who learn that to steal, don't put items on the scale. Now, stores have employees watch and offer "technical support". "Oh, ma'am, I think this item may have been missed. Let's check. Do you need help with how to scan items?" I don't try to steal, so don't find the machines to be a problem.

this post was submitted on 14 Oct 2023
551 points (100.0% liked)

Technology

58808 readers
4000 users here now

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots


founded 1 year ago
MODERATORS