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How the IT guys see the users
(lemmy.basedcount.com)
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this post was submitted on 14 Sep 2023
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I do feel kinda bad for people. There's very few jobs left where you don't interact with a computer in some form or another, and the reality is that it's not for everyone. Of course most people can benefit from using these "tools" but since they're always upgrading, there keeps being something new to learn.
Personally, I love technology and playing around with new tech. However, if I'm great at sales or a lawyer or something, that's where I add value, not in knowing how a computer works. So I can see how people get frustrated with it.
In the end it boils down to, pretty much everyone needs IT, but IT doesn't need everyone. Think about it, when was the last time you worked at a company where an employee didn't have a computer or need a computer for some task that they do?
On the flip side are IT people who are apparently unable to RTFM. They try 15,000 solutions that logically make sense, exhaust logical options and start doing random shit that’s got almost no chance of working, but never stop to just check the docs.
Yea coz that's boring and for nerds
Personally, I usually try something before going to docs. Sometimes I exhaust all ideas I have before going to the docs. But I never just do random shit until I’ve tried everything that makes sense, read the docs, and asked around the internet (maybe try random stuff while waiting for replies online)
I was mostly kidding, though it depends on the problem itself - if I need an explanation for a function argument, no point testing shit if the docs answer it in 15 seconds. If it's something more solution-y, I might do some testing before consulting the papers