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‘Condensation Death' Is Breaking $550 AirPods Max and Driving Users Nuts
(www.404media.co)
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this post was submitted on 23 Aug 2023
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Apple
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No.
As a user (not a tec person) I seek solutions that fit my daily life problems. I don't care for technical specs. I don't want to fiddle and tweak my system until I can finally start proceeding my task. I want to take decent photos, I don't care about the chip size or brand. I want to share those with others and not take care of the technical infrastructure (cloud, encryption, compression, etc.). I want to rotate videos I took, I don't care about the processor who does that. If the product is not capable of doing so I will return it.
Apple does not overwhelm me with technical specs. They offer those features I need to proceed my daily private leisure time tasks. In 95% of my cases I probably don't need to care about "RAM" or "Lidar", unless I experience some downsides. I am willing to pay for a higher price tag to enhance my system if everything else "around" that system eases my daily life. And no, I am not willing to pay a ridiculous higher price tag like that monitor stand. Yes, there are some customers out there buying those products. No, they are not the majority.
I am fully aware of what I am paying for. I pay for more convenience in my life and for that ~~I don't need~~ I don't want to understand everything underneath the surface. I want to take photos, maybe in bad lighting. For that I don't want to read a manual, buy some extra equipment, take some sort of classes, etc. I don't care about the underlying technology (long-time exposure, lense-shift, AI-stuff, etc.)
Of course not. I also check the programs what the product is capable of and how it eases my daily life. Therefore I don't need to know the material the barrel is made of, how many holes it has and if the water flows counterclockwise or not.
Sure, but within the Apple world there is no initial setup or tweaking required. Set the default browser on a Windows PC to Chrome? Windows: "I sometimes don't care". Attach two external monitors to a Windows PC? Lottery game, which one is left and right. Close the laptop in the same setting? Windows will ask you for your fingerprint to log in. I have encountered so so many absurd situations within the Windows world. Yes, maybe some Linux distro might be better, but just ask your neighbor two doors further to install it all on her own and I bet you she will fail.
This mindset is the exact problem 80% of tec-savy people why there are still so many products that fail miserably in usability tests. No, they are NOT looking for "stylish" products (maybe some are, yes, but not the majority) but for products they can actually use without the need of taking care of them like a child ("I need an app to find those apps that drain my RAM on my Android device".) or needing to take evening classes to sync contacts between phone and laptop. Sorry to say, but declassing these customers as blatant sheep, thinking they run for style only is condescending.