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Email came out of nowhere
(discuss.online)
The email in the comments
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this post was submitted on 07 Jun 2026
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Yeah the final responsibility is entirely on whoever owns the email campaign/process. Having read their response to the community, it was more tone deaf and confusing than just delaying a statement or making a more focused one.
At the end of the day they did stop the email mid send-out and are allegedly doing a review, which is the most you could ask of the higher ups. I've been through similar fires (though not Nazi or PR related) at some companies, figuring out exactly who said what and when can be very tricky. They probably don't yet know how strong the feedback was, when it was given or who might be lying to save their job.
Immediately putting out specifics like "we didn't port the feedback" is a terrible idea. The public has even less context, not knowing how siloed the review process is or if logistics played a factor (German review came last, reviewer was in a different timezone, etc...).
Whole process has been bungled all around.