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this post was submitted on 06 Jun 2026
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That kiosk exists to push specific parts of the menu toward you, while minimizing your interaction with loss leaders, and if linked to your rewards account, collect and use all of your spending habit data. It's a consumer manipulation tactic that is meant to seem convenient, while providing an excuse for the company to hire less workers/pay workers less.
Source: Am fastfood worker at a company that refuses to do this.
Jokes on them, I always get the same order. Can't ish something in me if I'm already done before I get started. That said, I've had MDs once in two years, and it was because it was almost 2am in the middle of bfn.
Do you think we go to fast food places and peruse the menu and drink list?
It doesn't matter. What I'm saying is you used to have that choice.