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Should get a discount or something
(lemmy.world)
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this post was submitted on 08 Aug 2025
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Y'know that grocery stores could simply staff enough checkout registers and then all this self-checkout time-savings goes away, right? The stores - following the airline model - created a problem for the consumer (long checkout lines due to understaffing) and then effectively sold the customer the solution (you do your own labor, but grocery prices stay the same).
Back in the day, I shopped at the one grocery store in a bit of a food desert. They'd have all...I don't remember 10? 12?...checkout lines open all day, and you're still guaranteed to spend half an hour in line. If they could have replaced 2 checkout lines with 6 self-check kiosks, or 4 & 12, it would have helped a lot, but they hadn't been invented yet.
Now, I shop in a better neighborhood where they have 6 kiosks, one staffed checkout, and 8 lanes closed. Start with a technical solution to a real problem, and some MBA is going to come in and figure out how to turn it back into a problem.
"If" in one hand, shit in the other. Which fills up first?
Until you get stuck between Ethel (who is trying to fill out a paper check and make small talk because she's lonely) and Bob (who has no sense of personal space and smells like he doesn't know how to wipe).
Non-self-checkout sucks.