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Nearly half of Americans say tipping has ‘gotten out of control’
(www.independent.co.uk)
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If you already tip 20% and don't complain about it you're probably not one of the same people who don't tip or tip minimally and complain about the price. I've gotten 50 cent tips on 30 minute cab rides while being paid half of minimum wage by people who complain about prices constantly. There's a pretty wide range of attitudes and behaviors around tipping and treatment workers.
I didn't know you were even supposed to tip in a cab. I've never been in one. If people are snubbing you on tips though, wouldn't you be in favor of getting rid of tipping, too?
If it was replaced with a decent wage, sure. In the mean time, though, if people stop tipping workers who don't make a living wage they're just taking part in exploiting their labor.
I will say that when I was younger and waiting tables, tipped wages in place of minimum wage worked out pretty great for me. I worked at a diner once a week for four hours on sundays to supplement my income and I'd walk out of there with at least $200 every time. I don't think anyone would have been willing to pay me that outright.