123
Hell
(europe.pub)
Memes! A way of describing cultural information being shared. An element of a culture or system of behavior that may be considered to be passed from one individual to another by nongenetic means, especially imitation.
Sometimes I ask them to give me a summary of the problem before the call, so I can have some context.
Sometimes if I'm lucky they'll rubber duck themselves into a solution.
But sometimes it just helps me context switch to whatever they're going to talk about.