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this post was submitted on 13 Jun 2023
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As long as this is true zero fucks will be given.
This pains me as someone who worked in a customer-facing role at a software company. You're at work getting your ass kicked and leadership just shrugs and says it's ok because we're still making money.
such things take time, i doubt that many of their clients are making orders and paying on 24h cycle.
even if they did feel some impact, it would be utterly stupid to publicly admit that. (almost as stupid as announcing strike with an end-date, effectively telling the other party "all you have to do is to ignore us for 48 hours".)
In my case I was the software developer trying to make the best tool for our users only for management to force us to add more data collection and ways to squeeze a bit more money out of our customers. Profits went up, so it was "a success" and more was planned.
Now I work for the government, trying to make things better for citizens instead of share holders. Feels alot better.
Sorry for replying with a rant; it forced itself out of me.
If thousands of subs went dark for two days and they see no revenue impact, they must really not have any revenue.
Paying advertisers would run away from this crap screaming.
Exactly why I left my customer service job. Now that company is struggling because - surprise - customer service is gone to shit.