The biggest hole in your argument is that it isn't 1993 anymore, and the internet has a whole wealth of information on how to do shit, not to mention how hard it would be to have never touched a computer if you're any more than 5 years old.

People could take the 30 seconds to get the answer, but instead they'd prefer to just be stupid and allow big tech to slowly repeal rights to repair.

I've done corporate IT. I've talked to people who somehow use a computer every day but still haven't grasped basic 30+ year old concepts.

The reliance on IT to do the most basic shit is great for me from an employment standpoint, but we are equitr clearly being herded slowly toward the "Take that to your certifies Microsoft repair center for service' path. It'll only be a matter of time before Computers are as pathetic as the pocket computers we call smart phones.

Google and Apple have not just convinced people that they don't need full ownership of their phones, but that having that level of access is actually somehow a bad thing.

We're already seeing laptops with batteries sealed in, and not just Surface Pro tablet style ones, either.

We shouldn't be coddling and encouraging ignorance of everyday things. If you can do a jigsaw puzzle, you're overqualified to build a computer - you may need help picking the right parts, but assembly should be straight forward. If you work a job that requires computer usage, you should know at least the basics of the OS. If you worked in a shop where your job was to cut a pipe to length using a saw, would you really have that job for long if you had no idea how to use a saw, and refused to learn the basics of using the saw? A computer is a tool no less than a saw is.