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Just have to share this here because of how unbelievably tone-deaf it is.

I have an upcoming flight with Lufthansa, booked cheapest economy class. Now I get a mail that says I am eligible for an upgrade.

Correction, I am eligible to make an offer to maybe maybe get an upgrade. When I click that link I get to the page above in the screenshot where I can now choose an amount between 90 and 300-ish EUR per passenger, per flight, to maybe upgrade to business class.

Just look at the slider, it is almost hilarious that it says poor when you leave it at the low amounts. Is any other airline doing that?

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[-] Wxfisch@lemmy.world 9 points 2 weeks ago

This isn't really that uncommon, some airlines do similar (American I believe gave me this option on my last flight) and a lot of hotels and cruise lines do it. You are essentially bidding on available upgrades. The email wording is pretty tone deaf and the labels on that graphic are not the best (it's trying to show if your bid has a high chance of winning an upgrade or not) but on the whole it's a decent system to fill unused upgraded seats/rooms and in theory opens up lower seats for folks to use that otherwise wouldn't be able to afford them.

this post was submitted on 01 Apr 2025
231 points (100.0% liked)

Enshittification

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What is enshittification?

The phenomenon of online platforms gradually degrading the quality of their services, often by promoting advertisements and sponsored content, in order to increase profits. (Cory Doctorow, 2022, extracted from Wikitionary) source

The lifecycle of Big Internet

We discuss how predatory big tech platforms live and die by luring people in and then decaying for profit.

Embrace, extend and extinguish

We also discuss how naturally open technologies like the Fediverse can be susceptible to corporate takeovers, rugpulls and subsequent enshittification.

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