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this user has a lot of questions, very reluctant to use Lemmy
(old.reddit.com)
A community to organize and discuss the growth of the fediverse as a whole
Yes, it is. And more importantly, it's a collective problem: user A (like that one) wants a technical explanation, you give it, then user B complains that it's too technical or too verbose or "ackshyually this is inaccurate".
I feel like the best approach might be a mix. Basically, what people have been already doing to advertise Lemmy there.