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Originally Dutch, Booking.com is now owned by a US holding and has a 45% market share. Book directly through the hotel, it's generally cheaper (i.postimg.cc)

submitted 1 day ago by Blaze@lemmy.dbzer0.com to c/buyeuropean@feddit.uk

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[-] zephorah@lemm.ee 8 points 1 day ago

Try getting a refund from this company, even if you depart the most ghetto, moldy place in existence and directly purchase another stay. I took pictures of the filth and it did not matter. You also can’t photograph a moldy smell.

We went in circles with these guys for 2 weeks. Basically, they called the place, the place said it was fine, therefore, it’s fine.

Pay direct. Pictures and reviews lie and Booking did not honor cancellation with 15% penalty. They kept it all. I’m still annoyed.

[-] Underwire@lemmy.world 4 points 1 day ago

I went to Oslo once and when I checked I found a cheap stay like 25€/night. But apparently it was a scam and the listing doesn't exists, and many have fall for it and reported it and wrote about it in the reviews. Booking still keeps it and refuse to refund.

[-] Empricorn@feddit.nl 1 points 1 day ago

Stuff like that is infuriating and will cause me to actively avoid Booking.scam and other services. When users report something and biting is done... Like what is the point of even using your site!?