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this post was submitted on 23 Feb 2025
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Comcast/Xfinity. Installed home security equipment I told them wouldn't work, then once it turned out it didn't, they charged me $1000+ for the equipment that they took back, but somehow misplaced. Two years of calls later, they finally ground me down. It's the one company I refuse to call for my elderly mother when she has trouble with them.
BofA is a close second. Emptied out my little kid's saving account with fees (even though they said it was a free account when we opened it, so we didn't bother checking the statements). Hit us up for multiple overdraft fees, then offered to return only three months' worth of just the fees.
They can all burn in hell.
I hate Comcast/Xfinity with such a passion I tell myself if I had the same hatred for a person I'd be in jail for murder.
Not only did they impose their "trial data caps" in my area and charge me out the ass for going over 2TB a month, I acceded once to being upsold and was told it was completely reversible within a month. After realizing the sales shithead lied to me about the features, I called to revert. Guess what? They couldn't. It wasn't something they could do. Fortunately I recorded all my calls, but even with that it took me more than 30 hours of phone and chat time to get it fixed, and the agent who finally helped me had to setup a recurring account credit to fix it. Absolutely horrid. She basically clarified, without saying it outright, that the sales shithead lied to my face because they're practically encouraged to.
Long story short my home purchase decision was influenced greatly by those shitheads not being in the area, and just seeing an ad makes me want to vandalize it. It's the only thing I hate with this much passion.