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[-] ladfrombrad@lemdro.id 91 points 2 days ago

I literally had to switch bank accounts because I couldn't reset my password "on the web" and required me to use Virgin Money's app.

Customer service agent(s) on the phone after prolonged discussions why their app wouldn't work on three Android phones right in front of me surfaced, and I shit you not

Well sir, I have my iPhone here and can login just fine maybe you should buy one of those instead

That day I found out about this

https://www.currentaccountswitch.co.uk/

[-] Blisterexe@lemmy.zip 2 points 1 day ago

Dude that comment would make my blood boil, like holy shit.

[-] TheBrideWoreCrimson@sopuli.xyz 5 points 2 days ago

I also had to switch accounts because after an update, the banking app didn't work any longer on my rooted phone and I couldn't log in. Thankfully, I've been keeping two accounts since forever, with the main motivation being that banks really like changing their TOS and introducing all sorts of fees, which I don't want.

[-] sem 1 points 1 day ago

Your switch is guaranteed

The Current Account Switch Service makes switching your current account simple, reliable and stress-free. You could even switch with an overdraft, just speak to your new bank first.

Over 11 million current accounts have been switched so far and over 50 banks and building societies are already part of the service.

The Account Switch Service Guarantee means your new bank will switch your payments and transfer your balance, and your old bank will take care of closing your old account. So you don’t need to worry.

[-] j4yt33@feddit.org 4 points 2 days ago

Everything by Virgin is shit. I don't understand why they're so big

this post was submitted on 22 Feb 2025
1069 points (100.0% liked)

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