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submitted 5 months ago by misk@sopuli.xyz to c/technology@lemmy.world
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[-] Golfnbrew@lemmy.world 37 points 5 months ago

Upset employees who have to pickup the call after customer waits 15 minutes.

[-] GreatBlueHeron@lemmy.ca 14 points 5 months ago

Yep, it's just evil to their own staff. It seems every time I have to call some call centre these days, when I finally get to a human the conversation starts something like "I've just spent 40 fucking minutes trying to get to talk to a person and I'm really pissed off. I know that's not your fault and I apologise in advance if I struggle to contain my frustrations while we talk. Now.."

[-] villainy@lemmy.world 12 points 5 months ago

HP listens to their support staff?

this post was submitted on 21 Feb 2025
437 points (100.0% liked)

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