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framework 13 AMD... yay or nay?
(lemmy.ml)
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this post was submitted on 25 Jan 2025
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I'm sporting a Framework 16 since a few months and had some battery problems at first. Due to work load, I couldn't really get into the problem and something I changed or updated resolved it.
But I sent a mail to framework support at that time and the answer was just awesome.
Not just some typical 1st level response to update or restart, but real technical questions and obvious interest in my problem.
They even sounded a bit sad, that I couldn't really tell them anything, because the issue resolved without me being able to pinpoint it.
On that note, I also have to say, that Tuxedo support was really good.
My Pulse 15 battery was starting to get a belly, and they sent me a new one without much questions - and no pay.
Now, after like 4-5 years, I have my old Pulse to my nephew and saw that the CMOS battery is dead. Again they just sent me a new one.
Some companies really deserve to get recommended.