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this post was submitted on 18 Jan 2025
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At self-checkout in a lot of stores employees stand behind me because I move fast. Apparently that means I’m stealing rather than I move faster than a snail when there’s a huge line of people waiting.
God the ones here don't let you. The scales have to match so you can only pick up one item at a time, scan it, put it in the bag, and wait for the scales to read.
I stopped going to Kroger grocery stores mostly over price but honestly even if they lowered prices I wouldn’t go back specifically because of this feature. It’s more pleasant to shop at Walmart or Safeway as they don’t use this kind of system.
If a store has an intentionally terrible interface like this, or displays a video feed of you using it, I'm not touching self checkout. Going through a cashier's line is fine, and walking away from my cart and never coming back is fine if that's not an option.
I avoid the self-checkout at the local target because they display a video feed of you using it with a distressingly bright blinky light. It's just sensory overload and I don't need that in my life.
Holy shit I hate that so bad.
I don't have any krogers just their rebrands. I only shop the ads (when it's actually a good deal) and do drive through pick up.
Self-checkout is the symptom. The disease is wandering around a store thst is ever changing and lack any industry standards.
Having them pick the order is like the olden days when stores were merely a counter with a clerk who would go in back and grab the items on your list.
Oh my god I hated those scale checkouts in the US. “Please remove bag from area” etc.
🤖 PUT YOUR [item] IN THE BAG.