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[-] kyle@lemm.ee 14 points 3 days ago

Pretty much just MS Dynamics. Or you build your own, that's common too.

There are others, Zendesk has a CRM, some use ServiceNow or Hubspot but those don't fit the same use case.

[-] Kekzkrieger@feddit.org 4 points 3 days ago

I swear dynamics is the shame shit

[-] jawsua@lemmy.one 2 points 2 days ago

ServiceNow is absolute trash, search doesn't even work

[-] kyle@lemm.ee 4 points 2 days ago

100% agree, it's hot garbage. I have no idea how it's lasted

[-] jawsua@lemmy.one 2 points 2 days ago

I told my boss if they seriously consider SN for CRM or ticketing, I'm looking for work elsewhere. I won't subject myself to that again

this post was submitted on 12 Jan 2025
232 points (100.0% liked)

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