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[-] venusaur@lemmy.world 1 points 2 years ago

What are the best alternatives for large enterprise?

[-] kyle@lemm.ee 14 points 2 years ago

Pretty much just MS Dynamics. Or you build your own, that's common too.

There are others, Zendesk has a CRM, some use ServiceNow or Hubspot but those don't fit the same use case.

[-] Kekzkrieger@feddit.org 4 points 2 years ago

I swear dynamics is the shame shit

[-] jawsua@lemmy.one 2 points 2 years ago

ServiceNow is absolute trash, search doesn't even work

[-] kyle@lemm.ee 4 points 2 years ago

100% agree, it's hot garbage. I have no idea how it's lasted

[-] jawsua@lemmy.one 2 points 2 years ago

I told my boss if they seriously consider SN for CRM or ticketing, I'm looking for work elsewhere. I won't subject myself to that again

[-] invertedspear@lemm.ee 10 points 2 years ago* (last edited 2 years ago)

For which aspect? Sales force does so much that there isn’t a one product alternative. It is, however, cheaper for an enterprise to hire a team of web developers and build a custom in-house solution.

[-] kippinitreal@lemmy.world 5 points 2 years ago

Our organization notified all they're shifting to SAP HANA from salesforce. I have no clue what any of that means.

[-] tyler@programming.dev 7 points 2 years ago
[-] kata1yst@sh.itjust.works 5 points 2 years ago

It's actually impressive. SAP has such an extensive suite of software they are capable of making any enterprise problem worse, more expensive, and less easy to integrate with any software not built by SAP.

[-] venusaur@lemmy.world 2 points 2 years ago
[-] invertedspear@lemm.ee 5 points 2 years ago

Marketing is a very broad term, what does that mean to you?

Constant contact and twilio might meet your needs depending on what they really are.

[-] DudeImMacGyver@kbin.earth 1 points 2 years ago

Fresh or in house, depending on what you need. Edit: Maybe Zendesk too

[-] venusaur@lemmy.world 1 points 2 years ago

What’s Fresh? Freshworks? Never heard of them.

this post was submitted on 12 Jan 2025
234 points (100.0% liked)

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