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I think some of them just lack people skills. I had this one manager that nobody liked and was rather prickly, but she very quickly kicked out an asshole customer and then immediately checked to make sure I was okay after. She cared, and actually did more for us than most of the rest of management, but her people skills were terrible.
Legit props to them, but my unpopular opinion: these people shouldn't be bosses. Like, at all. At my job, myself and my coworkers do all the work compared to my direct supervisors. When my previous boss got sick for an extended time, the work still got done. When they retired, and a search process was in progress to find a replacement, the work was still done. All of it.
Management is about dealing with people and unexpected situations. If you can't do that, why the fuck are you paid more than the people that put in the time and are literally solving the problems all day, every day!?