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submitted 1 year ago by ada to c/main

We've had several people reach out to us who have accidentally locked themselves out of their account whilst trying to setup 2 factor authentication.

Whilst it is possible for us to disable 2fa for an account directly from the database, for privacy and security reasons, we won't do this at the request of an external/second account.

However, all is not lost! Enabling 2fa will not log you out of existing sessions, so if you make sure you are logged in to a second browser before enabling 2fa, you will be able to disable it again if you run in to any issues.

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[-] Sagethefolxhero 20 points 1 year ago
[-] ada 13 points 1 year ago

At least you had access to an app and could message us from your account.

[-] Sagethefolxhero 9 points 1 year ago

Very true and also thank you!

this post was submitted on 17 Jul 2023
138 points (100.0% liked)

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