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submitted 10 months ago* (last edited 10 months ago) by SmoochyPit@lemmy.ca to c/196

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Edit: Username was “SmoochyPit”

Wanted a place to dump this. I stopped playing in February when they prevented playing on Linux via Wine. Tried logging in now that Sober exists (sometime in August), and was met with this.

My account and username is 11 years old. I’ve spent money on premium currency and items. Hasn’t ever been a problem. I tried to appeal…

I was not given any notice about it. I checked, and there was not an email sent when my account was actioned. No warnings, not a thing.

I tried to explain this in a reply, but they shut it down, saying there would be no further communication on this issue, since it was more than 30 days old.

Feels super unfair. But I’m powerless here…

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[-] KellysNokia@lemmy.world 10 points 10 months ago* (last edited 10 months ago)

Super scummy process, they probably turn a profit from it given most accounts are kids and will just re-buy to get where they were

The proper thing to do would have been to reset your username like Epic Games does

this post was submitted on 18 Sep 2024

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