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submitted 10 months ago* (last edited 10 months ago) by SmoochyPit@lemmy.ca to c/196

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Edit: Username was “SmoochyPit”

Wanted a place to dump this. I stopped playing in February when they prevented playing on Linux via Wine. Tried logging in now that Sober exists (sometime in August), and was met with this.

My account and username is 11 years old. I’ve spent money on premium currency and items. Hasn’t ever been a problem. I tried to appeal…

I was not given any notice about it. I checked, and there was not an email sent when my account was actioned. No warnings, not a thing.

I tried to explain this in a reply, but they shut it down, saying there would be no further communication on this issue, since it was more than 30 days old.

Feels super unfair. But I’m powerless here…

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[-] SmoochyPit@lemmy.ca 15 points 10 months ago

Can virtual goods like this apply? Especially against the company? I assume they’d have a “no guarantees” type clause in the EULA…

[-] I_am_10_squirrels@beehaw.org 19 points 10 months ago

You probably agreed to binding arbitration, so you could file a case with an arbiter.

this post was submitted on 18 Sep 2024

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