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this post was submitted on 04 Aug 2024
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thanks for the details, but it's still something OP should look into. clearly something is not working correctly for them, so maybe they are using the old agents and perhaps have prioritized local assets for some reason. do you have any other ideas?
From the very low amount of information, there isn't much to go by so the usual would have to be checked.
OP should definitely use the new agents, again, anything other than the official agents are unsupported and shouldn't be used unless you use a specific metadata agent for a specific source. If that is tmdb, tvdb or imdb then the new agents will work just as fine if not better.
Then the usual suspects would need to be checked. Naming convention being followed, content not being merged into other episodes etc.
So if the new season is not appearing inside the show, it either wasn't detected because of the file naming or merged with some other content (filter -> duplicates).
Without any further information, there is very little to speculate further
yes that is why I was asking for information in my original post.