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Key Points:

  • Apple opposed a right-to-repair bill in Oregon, despite previously supporting a weaker one in California.
  • The key difference is Oregon's restriction on "parts pairing," which locks repairs to Apple or authorized shops.
  • Apple argues this protects security and privacy, but critics say it creates a repair monopoly and e-waste.
  • Apple claims their system eases repair and maintain data security, while Google doesn't have such a requirement
  • Apple refused suggestions to revise the bill
  • Cybersecurity experts argue parts pairing is unnecessary for security and hinders sustainable repair.
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[-] bappity@lemmy.world 141 points 2 years ago

no suprise here. it's apple. they made a $3500 device that has been bricking itself and charging people $100 to fix it because it's completely proprietary

[-] Cheems@lemmy.world 78 points 2 years ago

Obviously people should be able to repair their own devices.

Pumps millions into actively preventing that exact thing

[-] SitD@feddit.de 39 points 2 years ago

Pumps more millions into a cringe advertising campaign with some mother earth bullshit or so. Yeah sure we love her but let's force more ewaste down her throat. 😂

[-] the_q@lemmy.world 68 points 2 years ago

It's crazy that Apple is lauded as having amazing designers and engineers, but they can't make easily repairable devices. It's almost like that's the point...

[-] maniclucky@lemmy.world 19 points 2 years ago* (last edited 2 years ago)

Ooooh. I have a story for this.

I was a student at Purdue and one of the freshmen "engineering hype" lectures had people from industry come say why they're so cool, etc. Now, this was specifically an electrical and computer engineering course, not the whole engineering school. These are the people who tore apart their various electronics for fun and made cool stuff using parts from RadioShack (RIP).

Apple came to one. First red flag: she started with "don't tell anyone we were here". Weird, but whatever. She proceeded with her spiel and, after however long, got to the Q&A bit. Someone raised their hand and asked this: "why does Apple solder RAM into their devices". This woman said, and I quote, "It is the position of Apple that the consumer has no right to change the product after it has been sold". With a straight fucking face. Jaws dropped. There was a solid 10 seconds of silence while all these nerds (I include myself here) processed such a blatant anti-consumer (and anti-us if we're being honest) statement. This was in 2010 (+/- 1 year).

She finished up and left a few minutes later. No doubt some of my classmates went on to work for them, but it set my passionate hatred for Apple in stone right there. Don't care how nice their devices are, even if my husband uses his apple devices all the time (the walled garden works well for his needs), I will never purchase an Apple product for myself.

[-] highfiveconnoisseur@lemmy.world 11 points 2 years ago

Can't vs won't. I have no doubt that they could do it, but apple didn't get to be one of the most powerful companies in the world by doing the thing that is cheaper for the user.

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[-] test113@lemmy.world 7 points 2 years ago

They have, but they are not in charge. Apple's goal is to make money; everything else comes as an afterthought.

Right to repair also has an environmental angle. Consider which one uses more resources and likely produces more pollution:

  • The RAM in your laptop dies, you take it to a repair shop, they swap out the dead RAM. Dead RAM goes in the bin, laptop has years of life left in it
  • The RAM in your Macbook dies, the RAM is soldered to the board, you throw the whole thing away and buy a new one, and when a single component in the new Macbook dies, lather, rinse, repeat

Considering how much extra e-waste is generated when people can't repair things, there's really no way to buy Apple and call yourself an environmentalist.

[-] BreakDecks@lemmy.ml 16 points 2 years ago

Oh, you're a sustainable Apple user? Show me your reflow oven.

[-] bruhduh@lemmy.world 2 points 2 years ago

Mother earth advertising beg to differ /s

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[-] RememberTheApollo_@lemmy.world 40 points 2 years ago

They hoped you'd forget about all that .

[-] NuXCOM_90Percent@lemmy.zip 40 points 2 years ago

apple's "support" was basically malicious compliance.

The only way to get new parts involved sending in the damaged ones, which still screws over any third party business because they can't have spare parts on hand for fast repairs. And the pricing basically meant you were saving like ten bucks in exchange for potentially fucking up and destroying your hardware. As opposed to using the repair program at the apple store.

[-] smileyhead@discuss.tchncs.de 28 points 2 years ago

If parts pairing is nessesary, then just publish the tool used for pairing?

[-] EdibleFriend@lemmy.world 41 points 2 years ago

-Apple's official statement.

[-] Bonehead@kbin.social 16 points 2 years ago* (last edited 2 years ago)

That's a security risk that would allow dangerous 3rd party hardware to be paired with perfect Apple products.

/s...if it's really necessary.

[-] Aatube@kbin.social 1 points 2 years ago

Wouldn't that defeat the purpose?

[-] tabular@lemmy.world 21 points 2 years ago

"safety, security, safety, security"

No, you mean "money, money for us".

[-] TheAlbacor@lemmy.world 21 points 2 years ago

Of course they want you to use their shops. That way they can charge whatever price they want.

It's the same reason McDonald's ice cream machines are always down.

[-] helenslunch@feddit.nl 10 points 2 years ago

It's moreso so that they can ensure you can't repair it at all. They'll tell you you need to spend way more money than you need to, then conveniently point you to the upgraded model on the show floor.

I'm just absolutely floored that people still spend so much money on this garbage.

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[-] BearOfaTime@lemm.ee 3 points 2 years ago

Meh, the ice cream machine is a different thing. I haven't figured out fully how it benefits McD's, I suspect there's little profit margin on ice cream, but having the machine at all still brings (hopeful) people in who buy something else. A bait-and-switch.

McD's uses the same machine as many other places, but they have the temp variance much tighter, so much tighter that after the daily cleaning cycle, it takes hours to get back to temp.

Then (and this is probably what you're referring to), if the machine has a code, the franchise is required by contract to use the repair service that comes with the machine lease.

There's an indedependent dev who wrote a code reader/reset tool for the machines, and McD's isn't happy about it.

I'm not clear how doing the maintenence this way benefits McD's, unless they own the servicing company, and it doesn't appear that they do.

In the end, it means McD's will often not actually have ice cream available. But these are franchises, so it would hurt the franchise most directly. Seems there'd be a potential legal issue here, if it could be proven.

[-] helenslunch@feddit.nl 7 points 2 years ago* (last edited 2 years ago)

Meh, the ice cream machine is a different thing.

It's not.

I haven't figured out fully how it benefits McD's

They get kickbacks from Taylor.

McD's uses the same machine as many other places, but they have the temp variance much tighter, so much tighter that after the daily cleaning cycle, it takes hours to get back to temp.

Wrong

There's an indedependent dev who wrote a code reader/reset tool for the machines, and McD's isn't happy about it.

Yeah McD's just told them they're not allowed to use it.

[-] PipedLinkBot@feddit.rocks 1 points 2 years ago

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[-] Oha@lemmy.ohaa.xyz 13 points 2 years ago
[-] themurphy@lemmy.world 12 points 2 years ago

Fortunately, they are forced to do it in EU.

[-] Fedizen@lemmy.world 8 points 2 years ago

Will this fix the HP printer problem?

[-] Sanctus@lemmy.world 7 points 2 years ago

Apple is a hardware company. They get the biggest bang from people buying their hardware. They aren't going to make this easy cause it quite literally means giving the shareholders less profit, which is illegal in the US.

[-] snooggums@kbin.social 8 points 2 years ago

They aren’t going to make this easy cause it quite literally means giving the shareholders less profit, which is illegal in the US.

Making less profit than previous periods of time or even operating at a loss is not illegal in the US. Many companies have periods where they lose money or sacrifice short term profits for long term growth.

Investors with enough control might boot the leadership out, but they can also do that for whatever reason including unrealistic expectations.

[-] dustyData@lemmy.world 6 points 2 years ago

Hell, some of the highest valued tech companies right now have never turned a profit in their entire existence.

[-] pivot_root@lemmy.world 7 points 2 years ago

Suckling the teat of VC firms and investors works really well until the money dries up. After that, enshittification. Lots and lots of enshittification.

[-] LazaroFilm@lemmy.world 5 points 2 years ago

Make parts pairing a free procedure by law with minimum required process and anyone can request it. Now Apple gets to keep their “security” bs argument and repairs can be done by anyone and paired by Apple for free.

[-] ironsoap@lemmy.one 4 points 2 years ago

Anyone have the unwalled content?

[-] Infinity187@lemm.ee 2 points 2 years ago

Sounds like the GQP and the latest bill.

[-] Drinvictus@discuss.tchncs.de 1 points 2 years ago* (last edited 2 years ago)

Still the most selling phone by far.

Edit: people downvote the weirdest shit. Like this isn't even an opinion it's a fact.

[-] chickenf622@sh.itjust.works 16 points 2 years ago

Which is all the more reason right to repair is important.

[-] Drinvictus@discuss.tchncs.de 1 points 2 years ago

Sure it is. Try telling that to the average iPhone buyer.

[-] HerrBeter@lemmy.world 2 points 2 years ago

That doesn't negate anything

this post was submitted on 09 Feb 2024
923 points (100.0% liked)

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