Nikki's just received a customer satisfaction program letter from Ford - it's not a recall, but what IS it for? - Plus how to reset a bothersome F150 Lightning Home Integration System!

00:00 - Introduction 01:26 - "Not A Recall" 01:48 - Details of the Customer Satisfaction Program Issue 02:38 - Why the 12V battery needs to be in a known-good condition 03:13 - Our issues last summer with the 12V battery 05:04 - Where the 12V battery lives in the F150 Lightning 05:36 - Ford's time-frame for repair 06:09 - Why this is important 07:18 - Update on our Home Integration System 09:38 - How to force a Ford Charge Station Pro update to take 13:46 - Our experiences with backup power over the holiday period 18:18 - Thanks and Goodbye

Watch our video on Comma AI in our Bolt EV: https://youtu.be/U5pBTjR0rJ4 Watch our previous videos on our F150 Lightning: https://www.youtube.com/playlist?list=PL0tVAP7GqUpbmRBpVJq-iTabiTJ

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Script: Nikki Gordon-Bloomfield and Kate Walton-Elliott Presenter: Nikki Gordon-Bloomfield Editor, Colorist: Michael Horton Art and Animation: Erin Carlie Producer: Nikki Gordon-Bloomfield © Transport Evolved LLC, 2024

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