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submitted 2 years ago by sbv@sh.itjust.works to c/canada@lemmy.ca

I started using grocery self-checkouts during COVID, but I've kept using them because there's rarely a line (and I'm a misanthrope). I'd probably go back to using regular human checkouts if I had to dig through all my crap to prove what I bought.

Having said that, I've noticed myself making mistakes. I've accidentally failed to scan an item, and I've accidentally entered incorrect codes for produce. When I notice, I fix them, but I've probably missed a few.

I guess the easiest answer is for grocery chains to reinvest some of those windfall profits and hire more cashiers.

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[-] jcrm@kbin.social 4 points 2 years ago

FYI to anyone here, you don't have to show them your receipt or let them check your bag. Just refuse and leave.

Any before anyone says "they'll ban you from the store", they very likely won't. And even if you are added to the ban list, it's not really possible for them to enforce. I worked at a very high traffic Loblaws for a while as a self checkout attendant, and I would regularly have my friends in customer service point out people that had been banned checking out with no problems.

[-] snooggums@kbin.social 4 points 2 years ago

I know it varies by location, but I have been using self checkout for years.

There are always more self checkouts open than there ever where staffed lines. I don't get in the line that has someone argue over checks or coupons, when a spot opens up the next person gets to start. If I only have a few things I don't need to spend 25 to 20 minutes in line like I did before self checkout.

Other than a couple years of growing pains, self checkout has been a massive improvement for my general shopping experience. The fact that so many trips are for a few items probably impacts that, but even when picking up a week's groceries I prefer self checkout.

[-] Hillock@kbin.social 4 points 2 years ago

As non American with no self checkout available, what does the recipe check look like? Do you just show them recipe and they briefly look at it before waving you through or do they actually go through all of your groceries cross checking the items?

Because we still have to sometimes show the recipe to the security guards despite not having self checkout. But they don't cross check anything and the procedure takes 2-5 seconds as they sometimes sign the recipe.

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[-] Blazze@kbin.social 3 points 2 years ago

You don't legally have to stop and show your receipt (except Costco). I have a friend that pont blank tells them "nah" every time. Catch is, security can legally detain you if they really suspect something.
For me it's not worth the hassle and I just show them with an annoying look.

[-] sbv@sh.itjust.works 2 points 2 years ago

Catch is, security can legally detain you if they really suspect something. For me it's not worth the hassle and I just show them with an annoying look.

Eh. The security minion is doing their job. If I get roped into a search I'm not gonna take it out on them.

[-] bioemerl@kbin.social 3 points 2 years ago

Having said that, I’ve noticed myself making mistakes. I’ve accidentally failed to scan an item, and I’ve accidentally entered incorrect codes for produce. When I notice, I fix them, but I’ve probably missed a few.

Stores are 1000 percent alright with this. They don't want you to intentionally steal of course, but shit happens and people mess up, even trained cashiers.

The real problem occurs when people intentionally and maliciously steal, and these checks arent there to catch people like you.

[-] sbv@sh.itjust.works 4 points 2 years ago

I feel like Galen Weston (or whoever his replacement is) just wants to suck every penny out of me and doesn't care why I screw up. He. Just. Wants. My. Money.

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this post was submitted on 10 Jul 2023
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