Meta verification proved useless—and my family is still locked out of Insta (media.kbin.run)

submitted 10 months ago by arstechnica@mastodon.social to c/random@kbin.run

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Meta verification proved useless—and my family is still locked out of Insta

Bottom-of-barrel support experience shows the company's true feelings for customers.

https://arstechnica.com/tech-policy/2024/01/meta-verification-proved-useless-and-my-family-is-still-locked-out-of-insta/?utm_brand=arstechnica&utm_social-type=owned&utm_source=mastodon&utm_medium=social

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[-] ThankGodItsFriday@social.vivaldi.net 1 points 10 months ago

@arstechnica@mastodon.social #banfacebook #banmeta #baninstagram #banzuckerberg #banhashtags #iredactthatlastone

[-] Armadillosoft@mastodon.social 1 points 10 months ago

@arstechnica@mastodon.social I had same problem with Threads. Literally no one home if you have even the most common request.

[-] integerpoet@sfba.social 1 points 10 months ago

@arstechnica@mastodon.social Are you confused into thinking you are one of Meta’s customers? Just walk away.

[-] colincogle@mastodon.social 1 points 10 months ago

@arstechnica@mastodon.social No butcher has ever stopped to consider the cattle’s feelings.

[-] Linux_Is_Best@mstdn.social 1 points 10 months ago

@arstechnica@mastodon.social

They are not wrong.

[-] monkeyben@mastodon.sdf.org 1 points 10 months ago

@arstechnica@mastodon.social

My Instagram account got hacked and all the account recovery methods failed. I no longer use Instagram.

[-] Vincent392@mastodon.social 1 points 10 months ago

@arstechnica@mastodon.social and let's not forget their coding,
It's shite.

[-] nakul@social.lol 1 points 10 months ago

@arstechnica@mastodon.social I have exactly the same issue with my Instagram account - they’re sending this verification code to an old email address, that I don’t have access to anymore. Their help documentation is pretty useless in this regard, and their support team goes around in circles 🙄

this post was submitted on 15 Jan 2024

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