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The American consumer is the worst-behaved, most deranged, most thievery-prone they've ever been in history. "The customer is always right" thinking is endemic. Roving bands of Karens are straight-up assaulting workers. People want everything for free and figure "gratis" means "loot an entire two-armed carry." Not to even get started on the fucking shoplifting!
When people abuse a privilege, you take the privilege away, from everyone. It's pretty simple. If you want a retail experience where you feel privileged and taken care of then you need to be going to places that have some kind of mechanism to keep the hoi polloi away. A membership fee, an unusual location, some kind of barrier to entry.